savabet Privacy Policy

01 Introduction

savabet ("we," "us," "our") is committed to protecting the privacy and personal data of every player who uses the savabet Platform at savabet.asia. This Privacy Policy has been prepared in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

As a platform operating under the PAGCOR regulatory framework, savabet is also subject to anti-money laundering (AML) and know-your-customer (KYC) obligations under Philippine law, which require us to collect and verify certain personal information from all registered players. This Policy explains how we handle that data responsibly and transparently.

This Policy applies to all personal data we collect when you visit savabet.asia, register a player account, make deposits or withdrawals, participate in games or promotions, contact our support team, or interact with the savabet Platform in any other way.

02 Personal Data We Collect

savabet collects the following categories of personal data:

03 How We Collect Your Data

savabet collects personal data through the following means:

• Direct collection — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in a promotion;
• Automated collection — through cookies, web beacons, and similar tracking technologies as you browse and use the savabet Platform (see Section 7);
• Third-party sources — from identity verification providers, payment processors (GCash, Maya, banks), fraud detection services, and PAGCOR where required by regulation;
• Publicly available sources — where permitted by law, from public records or databases for identity verification purposes.

04 How We Use Your Personal Data

savabet uses your personal data for the following purposes:

• Account management — creating, maintaining, and securing your savabet player account;
• Identity & age verification — confirming you are at least 21 years old and verifying your identity as required by PAGCOR and AML regulations;
• Service delivery — processing deposits, withdrawals, game participation, and bonus claims;
• Fraud prevention & security — detecting and preventing unauthorized access, money laundering, bonus abuse, and other prohibited activities;
• Responsible gaming — monitoring gaming patterns to identify potential problem gambling behavior and applying self-exclusion or limit tools where appropriate;
• Customer support — responding to your inquiries, resolving disputes, and improving our support quality;
• Legal compliance — meeting our obligations under Philippine law, PAGCOR regulations, and AML/KYC requirements;
• Marketing communications — sending you promotional offers, bonuses, and platform updates, but only where you have given explicit consent and subject to your right to opt out at any time;
• Platform improvement — analyzing usage patterns to improve the savabet Platform's performance, features, and user experience.

savabet will never use your personal data for purposes incompatible with those listed above without first obtaining your explicit consent or as otherwise required by law.

05 Legal Basis for Processing

Under the Data Privacy Act of 2012, savabet processes your personal data on the following legal bases:

• Contractual necessity — processing required to fulfill our obligations under the savabet Terms & Conditions, including account management, game delivery, and payment processing;
• Legal obligation — processing required to comply with PAGCOR regulations, AML laws, tax obligations, and other applicable Philippine legal requirements;
• Legitimate interests — processing for fraud prevention, platform security, and responsible gaming monitoring, where our interests do not override your fundamental rights;
• Consent — processing for marketing communications and non-essential cookies, where you have given clear and informed consent and retain the right to withdraw it at any time.

06 Data Sharing & Third Parties

savabet does not sell your personal data to any third party. We may share your data only in the following limited circumstances:

• Payment processors — GCash, Maya, and partner banks receive the minimum data necessary to process your transactions securely;
• Identity verification providers — third-party KYC and AML service providers who verify your identity documents on our behalf, bound by strict data processing agreements;
• Regulatory authorities — PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities, where required by law;
• Technology service providers — cloud hosting, analytics, and security vendors who process data on our behalf under binding data processing agreements that prohibit independent use of your data;
• Game content providers — limited technical data shared with game software providers solely for the purpose of delivering game content and resolving technical disputes;
• Legal proceedings — where disclosure is required by a valid court order, subpoena, or other legal process.

07 Cookies & Tracking Technologies

savabet uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyze usage patterns. The following types of cookies may be placed on your device:

You may manage your cookie preferences through your browser settings at any time. Disabling essential cookies will affect the functionality of the savabet Platform and may prevent you from logging in or completing transactions. savabet does not use third-party advertising cookies or share cookie data with external advertisers.

08 Data Retention

savabet retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account and identity data — retained for the duration of your account and for a minimum of five (5) years after account closure, as required by PAGCOR and AML regulations;
• Financial transaction records — retained for a minimum of five (5) years from the date of each transaction, in compliance with the Anti-Money Laundering Act;
• Gaming history — retained for three (3) years after account closure for dispute resolution and regulatory audit purposes;
• Support communications — retained for two (2) years from the date of the last interaction;
• Marketing consent records — retained for the duration of your consent and for one (1) year after withdrawal of consent as evidence of compliance;
• Technical and usage data — retained in aggregated, anonymized form indefinitely for platform improvement; identifiable technical data is deleted after twelve (12) months.

When personal data is no longer required, savabet securely deletes or anonymizes it in accordance with industry-standard data destruction practices.

09 Data Security

savabet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the savabet Platform;
• Encryption at rest for all stored personal and financial data;
• Two-factor authentication (2FA) available for all player accounts;
• Role-based access controls ensuring savabet staff can only access data necessary for their specific job functions;
• Regular security audits and penetration testing by independent cybersecurity professionals;
• Intrusion detection systems and 24/7 security monitoring;
• Staff training on data privacy obligations and secure data handling practices.

10 Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by savabet:

• Right to be informed — you have the right to know what personal data savabet collects about you and how it is used, as described in this Policy;
• Right of access — you may request a copy of the personal data savabet holds about you at any time;
• Right to rectification — you may request correction of any inaccurate or incomplete personal data in your savabet account;
• Right to erasure — you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object — you may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect;
• Right to data portability — you may request a copy of your personal data in a structured, commonly used, machine-readable format;
• Right to lodge a complaint — you have the right to file a complaint with the National Privacy Commission (NPC) if you believe savabet has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer (see Section 14). savabet will respond to all verified data subject requests within thirty (30) calendar days of receipt.

11 Children's Privacy & Age Restriction

If savabet discovers that personal data has been collected from a person under the age of 21, we will immediately delete that data and close the associated account. If you believe a minor has registered on the savabet Platform, please contact our support team immediately so we can take appropriate action.

savabet employs age verification checks during the registration process and reserves the right to request government-issued identification at any time to confirm a player's age.

12 International Data Transfers

savabet primarily stores and processes your personal data within the Philippines. In limited circumstances, data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game content suppliers with international operations.

Where such transfers occur, savabet ensures that appropriate safeguards are in place to protect your personal data, including:

• Binding data processing agreements that require overseas recipients to apply data protection standards equivalent to those required under RA 10173;
• Transfer only to countries or organizations recognized as providing adequate data protection;
• Minimization of data transferred — only the data strictly necessary for the specific service is shared.

13 Changes to This Privacy Policy

savabet may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the savabet Platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this Policy indicates when it was most recently revised. We encourage you to review this Policy periodically. Your continued use of the savabet Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

14 Contact & Data Protection Officer

savabet has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. savabet encourages players to contact us first so we can address your concern directly and promptly.

For responsible gaming concerns, please visit our Responsible Gaming page or contact our support team. For general platform questions, see our FAQ.